TECNOR treats all information relating to its customers with the strictest confidentiality.
When an order is placed, only information (surname, given name, postal address, and e-mail address) that is essential for efficient order processing and effective after-sales-service is requested. Bank data is stored and encrypted by a third party (Stripe) on their secure server.
Cookies and data collected during browsing
Cookies are files that are written to your hard disc by the servers that host the sites that you visit, and which are used to store certain information. Their main purpose is to enable each site to identify you on your next visit and to customize the pages that you view.
You can turn off this functionality but if you do so, you will not have access to some sites (and will only have partial access to others). You will also be unable to place any orders on TECNOR.COM.
You can also remove any cookies stored on your hard disc using your computer’s internet browser or file explorer.
You are not exposed to any risk by agreeing to the use of this system. In fact, we do not retain any personal data without notifying you. Data that you enter, including your name, your e-mail address and your customer preferences, is saved with a view to providing you with the product or service that you have requested.
Right to object to the retention of data
We are required to request a certain amount of data from you in order to organize our customer relations and to provide you with the service that you expect.
On each form that is used to collect personal data, we specify which information is specifically required to manage your request as well as the consequences if you decline to provide such information (e.g., preventing us from responding to your request, fulfilling your order, taking your payment, or allowing you to sign up).
Marketing from TECNOR.COM
We reserve the right to notify you of special offers or services by mail, by telephone or e-mail, if you have agreed to receive such notifications.
If you prefer not to receive any marketing materials by e-mail, simply write to us, providing your full name.
Right of access to information
In accordance with the applicable legislation, you have the right to access, correct and object to any personal data that relates to you (your name, address, membership number, joining date, date of birth, latest payments and orders, items dispatched and correspondence sent, and your bank card number). These rights may be exercised via TECNOR SANV (Tecnor) Westvaartdijk 91, 1850 Grimbergen (Belgium). Under the applicable legislation, customers have the right to access, object to and correct data relating to them at the following address: TECNOR SANV (Tecnor) Westvaartdijk 91, 1850 Grimbergen (Belgium)